Shipping Policy

At Aprika, we work with trusted third-party logistics and courier partners to deliver your orders safely and efficiently. Each logistics partner may have its own delivery timelines, serviceable locations and delivery process.

By placing an order on our website, you agree to the shipping terms mentioned below.

Order Processing And Dispatch

Once your order is successfully placed, we begin processing it for packing and dispatch.

The estimated dispatch timeline for each product may vary depending on product availability, order volume, quality checks, and operational requirements.

Unless mentioned otherwise on the product page, orders are usually dispatched within 2–3 working days from the date of order confirmation. The estimated dispatch timeline, wherever applicable, will be mentioned on the product page or communicated to you separately.

The dispatch date is an estimated date by which your order will be handed over to the courier partner. Delivery timelines after dispatch depend on the courier partner and delivery location.

Shipping Confirmation And Tracking

Once your order is dispatched, we will send you a shipping confirmation email, or SMS, or WhatsApp message containing the tracking details.

You can track your order using the tracking link shared with you or through the Track Order section on our website, if available.

Please note that tracking details may take some time to update after the courier partner picks up the shipment.

Delivery Timelines

Delivery timelines vary depending on the shipping address, pin code, courier partner, public holidays, weather conditions, serviceability, and other external factors.

Estimated delivery timelines are usually as follows:

Within India:
Delivery usually takes 3–8 working days after dispatch, depending on the location.

Remote Locations:
Deliveries to remote areas, non-metro cities, or locations with limited courier service may take longer.

Aprika is responsible for dispatching the order within the estimated dispatch timeline. However, we are not liable for delays caused by courier companies, logistics partners, natural calamities, strikes, government restrictions, public holidays, or circumstances beyond our control.

Shipping Charges

We offer free shipping across India on eligible orders.

If any shipping charge is applicable, it will be displayed during checkout before you confirm your order.

Shipping charges, once paid, may not be refundable unless stated otherwise in our Return, Exchange, Refund and Cancellation Policy.

Correct Shipping Address

Customers are responsible for providing a complete and accurate shipping address at the time of placing the order.

Please ensure that your full name, complete street address, building name, flat number, landmark, city, state, pin code, country and contact number are correctly entered.

Courier companies generally do not deliver to P.O. Box addresses. We request you to provide a complete residential, commercial or street address with the correct pin code.

Aprika shall not be responsible for delivery delays, failed delivery, return to origin, or additional charges arising due to incorrect, incomplete or unavailable address details provided by the customer.

Incorrect Or Incomplete Address

If an order is delayed, returned or undelivered due to an incorrect or incomplete address, wrong pin code, unavailable recipient, locked premises, or customer refusal, Aprika shall not be responsible for the failed delivery.

If the courier partner charges any penalty, return fee, re-shipping fee or address correction fee, the same shall be borne by the customer.

In case the shipment is returned to us, re-shipping will be done only after the customer pays the applicable re-shipping charges, if any.

Delivery Attempts

Courier partners usually attempt delivery as per their standard process.

If the customer is unavailable, does not answer calls, refuses delivery, or fails to collect the shipment after delivery attempts, the package may be returned to Aprika.

In such cases, re-shipping charges, return charges, or any additional courier charges may be borne by the customer.

Deliveries To Hotels, Hostels, Colleges, Schools, Offices Or Shared Premises

Shipments sent to hotels, hostels, colleges, schools, offices, corporate buildings, paying guest accommodations, shared premises or similar locations are placed at the customer’s risk.

If the package is received by reception, security, staff, warden, office personnel or any other person at the delivery location, it may be considered delivered by the courier partner.

Aprika shall not be responsible if the package is misplaced, refused, not accepted, or not handed over to the customer after delivery at such locations.

Multiple Products In One Order

If your order contains multiple products, the order may be shipped together or separately depending on product availability, packing requirements and warehouse processing.

If products in the same order have different dispatch timelines, the overall dispatch may follow the product with the longer processing timeline, unless we choose to ship items separately.

You may receive separate tracking details if your order is shipped in multiple packages.

Packaging

All products are carefully packed before dispatch. We make reasonable efforts to ensure that your order reaches you in good condition.

If you receive a damaged, tampered or opened package, please do not accept the delivery and contact us immediately at aprikafashions@gmail.com with photos or videos, if possible.

If the package is accepted and later found to have an issue, please inform us within 12 Hours of delivery with supporting photos/videos, order number and package details.

Delays Due To Unforeseen Circumstances

There may be delays in dispatch or delivery due to reasons beyond our control, including but not limited to:

Natural calamities, heavy rainfall, floods, earthquakes, fires, pandemics, lockdowns, strikes, transport disruptions, courier delays, government restrictions, political unrest, technical issues, product unavailability, or operational challenges.

In such cases, Aprika will make reasonable efforts to inform the customer about the delay. However, no compensation shall be provided for delays caused by circumstances beyond our control.

Order Not Delivered But Marked Delivered

If your order status shows “delivered” but you have not received the package, please contact us at aprikafashions@gmail.com within 12 hours of the delivery update.

We will raise the issue with the courier partner and assist you with the investigation. The final resolution will depend on the courier partner’s delivery confirmation, proof of delivery and investigation process.

Contact Information

For shipping-related queries, please contact us at:

Email: aprikafashions@gmail.com
Phone: +919321650057
Website: www.aprika.in

Please include your order number, registered phone number and email address when contacting us for faster assistance.